Course Certified By:

Introduction

With a host of new challenges and responsibilities to tackle; Managers need training like never before.
Learning how to manage employees on a trial and error basis can lead to discouragement.
This five-day workshop will help you teach participants how to overcome many of the problems a Manager may encounter, and how to direct their team properly into the achievement of goals.

Objectives

At the end of the workshop the participants are able to:
* Clarify the scope and nature of a managerial position.
* Learn some ways to deal with the challenges of the role.
* Recognize the responsibilities you have as a Manager, to yourself, your team, and your organization.
* Learn key techniques to help you plan and prioritize effectively.
* Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
* Develop strategies for motivating your team, giving feedback, and resolving conflict

Who Should Attend?

* Top Management
* Middle Management

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm